The doc file viewer, wordview, can be downloaded from Microsoft or you can use MS Word if you have it. Wordview can be found in the Microsoft download area. You should be able to configure your web browser to automatically open all *.doc files using Word or Wordview. In some web browsers, there seems to be a problem automatically opening a *.doc file using the viewer. When this happens you will see a lot of strange characters mixed in with the document's text. If that happens, here is a workaround: